Your account is yours alone. Do not share it, sell it, or hand it to someone else. You are responsible for what happens under your login.

We send notices to the email on your account, and an email from us counts as written notice.

You pay for your BOJA plan monthly or yearly. It renews automatically until you cancel, and we say so before you pay, not after. Cancel anytime; you keep access until your paid period ends.

An annual plan paid with crypto is different on purpose: you pay once for twelve months, and nothing renews without you. We remind you at month ten and again at month eleven. If month twelve starts without a renewal, we assume you are done, and that last month becomes your community's wind-down, with the same rules as closing. Renew any day in it and it is back on, nothing refunded.

The only thing we ship is features, on the regular. BOJA never boards a ship or a plane: it is a digital product, and access is instant.

When you pay, access turns on for the email you used at checkout. That email is the key to what you bought, so check it before you pay. If you do not see it within a few minutes, write to support@joinboja.com and we will fix it.

BOJA runs the checkout. Your members pay BOJA, and BOJA pays you, which is why their statements say BOJA. Money from each sale becomes payable after a short settling window. Payouts go out weekly, and your first one comes 30 days after your first sale.

Every fee lives on the fee schedule page, published before it ever applies to you: processing, payouts, disputes, taxes, all of it. When a sale is refunded, the member gets the full price back, and the fee on that sale does not come back to you.

New communities start with a small reserve for the first 90 days: 10% of card sales, and every held amount has a release date you can see. It protects everyone against fraud, and it goes away on its own.

This is about your BOJA plan. Every payment is final and there is no trial. Want to see if BOJA fits? Start on Validate at $9 a month. That is what it is for.

Something went wrong? Write to us within 30 days of the charge and tell us what happened.

We read every one and answer within a few business days. We are fair, and we are not automatic.

A refund covers the latest payment only. It closes your plan the same day, and we remember it.

Yearly plans: same 30 days, then you keep access until the year ends. We do not refund unused months, but if something went badly wrong, write to us anyway.

When a member asks you for a refund, giving it is usually the cheaper answer. A refund costs you the fee on that sale. A chargeback costs you $30 and counts against your record.

If a member comes to us, we will usually give you the chance to sort it out first. If we think a dispute is coming, we may refund them from your balance without waiting, and we will tell you. That protects your record and ours.

This is about what you paid a creator through BOJA. Every payment is final, and access is yours the moment you pay.

Not happy? Talk to the creator first. They know their community best and can refund you directly. If that does not work, write to us at support@joinboja.com.

Your experience matters to us on both sides of BOJA, and so does our reputation. We will usually check with the creator, then do our best to make it right, by helping you sort things out or by refunding you. When a refund goes out, access ends the same day.

If a charge on your card was not you, tell us. We will look into it and sort it fast.

Closing is a wind-down, not a light switch. The community stays open for thirty more days so your members can land softly. Nobody can be charged for it from the moment you close.

Your members are told on day one. Their charges for your community stop, and their unused membership time is refunded automatically, worked out to the day. Memberships they hold in other communities are not touched.

Your final plan month is charged when you close; the wind-down month is not free. After the doors close, everything people paid for stays readable for a year, then it is archived.

Your members' refunds come out of your balance. If your balance cannot cover them, you owe the difference.

Changed your mind? You can undo a cancel any time in the thirty days. Your members are told it is back on, and nothing is refunded.

Cancelling your plan or deleting your account counts as closing, with the same wind-down, the same refunds, and the same final month. Deleting also holds whatever you are still owed for 60 days before it goes to the payout method on file, with reserve rules still applying.

After closing, you can open a new community after 90 days, and the old name stays retired for a year.

If a community you joined closes, the same promise from your side: you are never charged for it again, and your unused time comes back to you without you asking.

If a creator bans you from their community, you are out that day, and the rest of the period you paid for comes back to you automatically. Creators give a reason when they ban, and we can see it.

If we close your account for breaking these terms, you are out that day. Whether any money comes back is our call, and fraud gets nothing back.

If you run a community and we close your account for fraud or sustained abuse, selling stops immediately and your community winds down the normal way, so your members are refunded. Your balance is held for 120 days to cover chargebacks, then paid out net of anything owed.

No scams, no stolen content, no harassment. No bots, no scraping, no reselling what you bought here.

Your community is yours, but the people in it are protected by us. We step in if members are being harmed, and we can close accounts that break this, without a refund.

Creators moderate their own communities first. Anyone can report a message or a member from inside the app, and a creator can time out or ban.

If a creator will not act, or the problem is the creator, report it to us at support@joinboja.com. We can remove content and close accounts, and we use automated tools to help spot the worst of it.

Anything that sexually exploits a child is reported to the authorities, not just removed.

If someone posted your work on BOJA without permission, email support@joinboja.com with what it is and where it is. We take it down and tell the person who posted it.

Post something again without the right to, and you lose your account.

BOJA is a tool. We do not promise income or any outcome; that part is yours.

We do not promise BOJA will never go down. We promise to tell you when it does and to fix it.